Warner Bros. Discovery & HBO Max - Lead Facilitator (2021-2022) - Virtual synchronous training delivered internationally, focusing on empathy, accessibility, reflective listening, de-escalation, customer support, product education. Facilitate 32+ hour New Hire Trainings. Create learning modules, evaluate customer support performance, provide coaching, train trainers and lead weekly Quality Assurance round tables.
C. Suddes, Creator, Trainer, Facilitator (2022) - Repair - Facilitated conversations on repairing after emotional harm & rupture in relationships of all kinds.
C. Suddes, Creator, Trainer, Facilitator (2022) - Implicit Bias & Us - Anne Arundel Community College - 90 minute virtual synchronous training delivered to staff of Anne Arundel Community College, School of Business & Law.
C. Suddes, Creator, Trainer, Facilitator (2022) - Inclusive Communication and the Power of Language - Parents Place of Maryland - 90 minute virtual synchronous training delivered to staff of Parents Place of Maryland.
C. Suddes, Creator, Trainer, Facilitator (2021) - Communication and the Power of Language - Anne Arundel County Fire Department - 3 hour virtual synchronous training delivered to 150 members and staff of Anne Arundel County Fire Department. Focus on inclusive language, modern terminology, non-violent communication, brain science and communication strategies for building relationships.
C. Suddes, Creator, Trainer, Facilitator (2021) - Inclusive Communication and the Power of Language - SMITH Commerce 2 hour virtual synchronous training delivered to a newly formed Diversity and Inclusion Committee. Focus on antiracist language, addressing inequity at work, non-violent communication, engaging in difficult conversations, brain science and communication strategies for building relationships.
C. Suddes, Creator, Trainer, Facilitator (2020) - Engaged Leadership, Empathetic Communication - MD Dept. of Education - 6.5 hour virtual synchronous training series to build connection, trust, resiliency and support within the organization
C. Suddes, Creator, Facilitator (2020) - Antiracism & Equity Learning: Language, Interruption, Action - 24 virtual synchronous training & facilitation series (90 minutes each) focusing on inclusive and antiracist language, strategies for interrupting oppression, and actions to continue anti-oppression work
C. Suddes, Creator, Facilitator (2020) - Whiteness - 4 virtual synchronous facilitated conversations about the impact of whiteness in U.S. culture (90 minutes each)
C. Suddes, Guest Facilitator (2020) - Robin DiAngelo, White Fragility breakout sessions - Anne Arundel Community College Facilitated virtual small group discussion following speaker presentation
C. Suddes, Co-Facilitator & Trainer (2020) - ICF-Accredited 135 hour Engagement Coach Training Program - Anne Arundel Community College & Baltimore County Public Schools - 9-credit program, delivered in person and via virtual synchronous courses
C. Suddes, Co-Facilitator & Trainer (2019) - ICF-Accredited 135 hour Engagement Coach Training Program - Anne Arundel Community College & Baltimore County Public Schools - 9-credit program, delivered in person
C. Suddes, Creator, Facilitator & Trainer (2019) - Asking Powerful Questions: Working with Students with Disabilities Workshop - Disability Support Services, Anne Arundel Community College - Interactive 25-person workshop to increase understanding and communication skills regarding persons with disabilities
C. Suddes, Workshop Leader (2019) - Asking Better Questions - Coaching Skills for Happier Parents, Children - STEM Girls Count Conference, American Association of University Women (AAUW) - Lead 3 workshops to 75 parents of STEM girls aimed at engaging their children in substantive conversation, self-reflection, empowerment and connection
C. Suddes, Facilitator & Trainer (2018) - Discover Your Core Values - Anne Arundel Community College - Student Leadership Conference